Terms and Conditions - Vehicle Reports
Important information before purchase
⚠️ IMPORTANT WARNING
All purchases are final. No refunds will be granted under any circumstances.
About our reports
Our vehicle history reports are automatically generated from databases available at the time of the request. Content varies based on available data for each vehicle.
Data comes from multiple sources including state DMVs, insurance companies, service shops and other participating entities.
What you receive
Your report may include (subject to availability):
- Reported accident and damage history
- Service records from participating shops
- Previous owner information
- Odometer verifications and mileage alerts
- Recall notifications and safety issues
- Flood, fire or hail damage indicators
Important disclaimers
- Reports are based solely on data available at the time of generation
- Some reports may contain little or no information if data is not available
- Not all incidents, services or modifications are necessarily reported
- Content varies from vehicle to vehicle based on available data
- These reports are decision-making tools, not absolute guarantees
Final Sale Policy
⚠️ NO REFUNDS
All reports are delivered immediately in digital format. Once generated, the report is considered delivered and no refund will be granted, even if content is limited or empty.
By proceeding with purchase, you explicitly accept this final sale policy.
Frequently Asked Questions
What if my report contains little information?
Some vehicles have less available data than others. This does not constitute a service defect. No refund is granted for limited content.
Can I get a refund if I'm not satisfied?
No. All purchases are final. Reports are digital goods delivered instantly and non-refundable.
What to do in case of technical problems?
Contact our support team at sales@carfaxgo.com BEFORE opening a payment dispute. We quickly resolve legitimate technical issues.
Is the data guaranteed to be complete?
No. Reports reflect only data available in our participating databases at the time of generation.
Customer Support
For any technical questions or access issues, contact us:
sales@carfaxgo.com
Response within 24h on business days
Effective from June 18, 2025
Last updated: June 18, 2025
By using our service, you accept these conditions.